After nearly nine decades of serving communities across Suffolk and Norfolk, Coopers hardware store chain has announced the permanent closure of all its branches. The final day of trading was Saturday, October 18, 2025, with stores ceasing operations at 3 p.m. The Sun
🏬 A Legacy of Service
Established in 1938, Coopers became a staple in towns such as Beccles, Bungay, Halesworth, Harleston, Leiston, and Framlingham. The family-run business was renowned for its wide range of products, including tools, furniture, and DIY materials, catering to both professionals and DIY enthusiasts alike.
The closure marks the end of an era for many local residents who relied on Coopers for quality products and personalized service.
📉 Reasons Behind the Closure
Commercial Director Stuart Ruskin cited several factors contributing to the decision:
- Declining Foot Traffic: A noticeable decrease in customers visiting physical stores.
- Financial Distress: Challenges in covering operational costs, including rising business rates and increased minimum wage obligations.
- Online Competition: Struggles to compete with the convenience and pricing of online retailers.
Ruskin expressed the emotional toll of the decision, stating, “Bills were not getting paid, even online was struggling, so it is just not working anymore.” He further emphasized the close-knit nature of the team, noting, “Our workers are not just colleagues, they are our friends.”
💔 Impact on the Community
The closure has left many staff members devastated. At the Harleston branch, Store Manager Louise English, who has been with Coopers on and off since 1992, shared her sorrow:
“We knew things weren’t good, but it was still a total shock — we were completely devastated.” Diss Express
The community response has been heartfelt, with local businesses offering support and customers expressing their gratitude for the years of service.
🛍️ Final Days and Sales
In its final days, Coopers launched a 50% off closing-down sale to clear remaining stock. The response was overwhelming, with over 500 customers visiting the Harleston store on the Thursday before the closure. By the final day, shelves were nearly empty, reflecting the community’s desire to support the beloved store in its last moments.
🏁 Conclusion
The closure of Coopers marks a significant moment in the retail landscape of Suffolk and Norfolk. It underscores the broader challenges faced by traditional high street retailers in adapting to changing consumer behaviors and economic pressures. While the physical stores have closed, the legacy of Coopers’ service and community involvement will not be forgotten.
